Adams Appliance Repair LLC

In the middle of cooking dinner for my wife's book club, the oven in my GE Profile range crapped out. I quickly diagnosed the problem (a faulty oven igniter - a common predicament for this model), moved my roasted cauliflower to the grill and started calling around to find someone to get my oven back on line. When I called Direct Home Appliance Repair, a customer service rep from Diamond Factory Service answered. They did not have the part I needed in stock, so the best they could do was promise a visit four days in the future - ahhhh, thanks, but no thanks. I then left a message for AppliancePros, who lived up to their 1-star reputation on Yelp by calling by back a day and a half later. While I also reached voice mail when I called Adams Appliance Repair, but then owner Jerry Adams promptly returned my call. We discussed my diagnosis (he mentioned he had made this repair numerous times) and we set up a service call at a mutually convenient time the following day. On the day of the service call, Jerry called thirty minutes prior to the scheduled time letting me know that he was on his way - so far, so good. Jerry arrived right on time and went right to work, fixing the problem in forty minutes. He tested his work, explained the replacement part would create an off odor for the first hour in use and that was it. The price was exactly what he quoted on the phone. I could not be happier with the result. Based on this experience, I would highly recommend Adams Appliance Repair to anyone in need of appliance repair services.