Brought them 2 phones to fix cracked glass. One was still working. First they said I could have the one back in 45 min for $75 and the other they would have to order. Then after I went back in an hour it still wasnt done and they wanted me to come back the next day. I should have walked then. Long story short and too many details... They gave me many days of broken promises, multiple quotes, me calling the police and then finally over a week later. I go to pick up the phone that was to b done in 45 min to find that its black not the white I dropped off and they broke the original. Will NEVER do biz with them again. Extremely unprofessional and not qualified to run a biz or fix anything. They even messed up the guys phone plan they sold him that was standing in line ahead of me one of the times I was told it would be ready! AWFUL, AWFUL, AWFUL. If I thought I would recoup any expenses from a couple of teenagers I have half a mind to bring civil charges against them.
UPDATE: Brought the phone in less than a month ago and her screen is coming up and the 'new' phone they gave her is starting to malfunction, ie. Volume buttons not working, screen popping up.
All USA
Brought them 2 phones to fix cracked glass. One was still working. First they said I could have the one back in 45 min for $75 and the other they would have to order. Then after I went back in an hour it still wasnt done and they wanted me to come back the next day. I should have walked then. Long story short and too many details... They gave me many days of broken promises, multiple quotes, me calling the police and then finally over a week later. I go to pick up the phone that was to b done in 45 min to find that its black not the white I dropped off and they broke the original. Will NEVER do biz with them again. Extremely unprofessional and not qualified to run a biz or fix anything. They even messed up the guys phone plan they sold him that was standing in line ahead of me one of the times I was told it would be ready! AWFUL, AWFUL, AWFUL. If I thought I would recoup any expenses from a couple of teenagers I have half a mind to bring civil charges against them. UPDATE: Brought the phone in less than a month ago and her screen is coming up and the 'new' phone they gave her is starting to malfunction, ie. Volume buttons not working, screen popping up.