SwimWest Swim School

I owe this great team a review for long time. We have been with Swim West at Deming way since 2011. Both my son and my daughter like the staff and teachers here. Kim, Abby, Kassy, Andy, Ashley, Sara, and other staff that I could not remember their names. They are always patient, friendly and try to help. Being with them for more than 6 years, there have been many many times that I seek help from the staff and teachers. They always either help me or direct me to the right person. I always wondered who their "big boss" is. I found it out this week... It was the night of Wednesday, August 9. I will never forget it because I was so worried before I met with Karen and I was so grateful afterward. At about 8:20 PM, I found it out that I left my laptop at Swim West Deming Way after my son's make-up class. The practice was already closed. I was so worried not for the laptop but for the works and items due before EOD that day. I had my promise. I called the phone number and left message. I searched and found they have a text message option. I was desperate and sent a message to the option even though I realize how late it was. I could not believe that I got response a few minutes later. The person who responded said she can hand it to me on the next day. However, after she knew that I need the laptop to work that night, she immediately said she will drive to the gym and asked me to meet her over there. 12 minutes later, I met her at Swim West gym. She opened the door and I found my laptop on the chair where I left. It was almost 9 PM in the night. I appreciated it so much. I asked what her name is and how I can show my appreciation. She said she is the owner and her name is Karen. She said "don't worry about it. I am glad they have a way for you to contact me." Karen probably has no idea what impact she just made. But I know if there is ever a time when I feel I am so proud of being in this neighborhood and with Swim West, it is that Wednesday night! I told myself that I need to start get involved with the neighborhood. Don't use "too busy" as excuse. No more. Thanks Karen. Thanks for having the great practice for the kids. Thanks for having a such great team too! -CJ Tao

Best place to learn swimming They do an awesome job training their people, so teaching at every level is consistently excellent. Swimming is fun, but it's also a safety skill, and they take it very seriously.