Extremely dissatisfied. Called because we thought our water softener wasn't working properly and was looking for someone to come take a look at it. Asked if they wanted to know the brand and they said it didn't really matter they could come out. They send someone out and he tells us they don't service that brand and all he can do is test our water hardness to see if the water is soft. Had to directly ask him to even take the cover off of the softener to see if he thought it was serviceable before he would even touch the thing. Even then all he said was "yeah it might be repairable but we won't work on it". Then charges us $90 and leaves. Could have had a hardness test done for free at the local hardware store. If they would have told me they don't service our brand from when I called I never would have had them come out.
I have worked with Capitol Plumbing over the past two years on residential remodel projects. Stan, Doug, and Jeff are great to work with. Easy to schedule and are willing to help with challenging projects. The T&M billing is very fair and detailed. These are the guys to call.