My daughter saw Dr. Cooper at ProHealth Urgent Care in Pewaukee for a puffy eyelid. Dr. Cooper misdiagnosed a very basic stye on her eye and sent us to get Benadryl and make an appointment with an allergist who we couldn't get into for months. Meanwhile, eye gets severely worse, end up at pediatrician who immediately and correctly diagnosed the stye and prescribed antibiotics and topical treatment instructions. We have never been to Urgent Care and will never return. Very disappointed in what could have been treated and solved on the first visit instead of getting worse and incurring another medical bill.
All USA
My daughter saw Dr. Cooper at ProHealth Urgent Care in Pewaukee for a puffy eyelid. Dr. Cooper misdiagnosed a very basic stye on her eye and sent us to get Benadryl and make an appointment with an allergist who we couldn't get into for months. Meanwhile, eye gets severely worse, end up at pediatrician who immediately and correctly diagnosed the stye and prescribed antibiotics and topical treatment instructions. We have never been to Urgent Care and will never return. Very disappointed in what could have been treated and solved on the first visit instead of getting worse and incurring another medical bill.