We started coming here years ago. And for a long time felt this was a great, trustworthy, reliable business. That has since changed. About a year and a half ago we first noticed the service was not as good and started having bad experiences every time we went. Something in my gut kept telling me I can't trust them anymore. The last few times I took the car in I told them about a certain problem. Only for them to come up with a bigger more expensive problem. On this last trip in I came in and said I would like only estimates on 4 different issues. I told them there were 2 separate concerns with my brakes. The front sway bar links had broke again. Which was the 4th time replacing in 4 years. They did it each time. And I told them there was something wrong with the power steering​. A leak or something. Which was the problem I brought it in for the time before, but that was ignored. They came back with a $909 estimate on a rack and pinion replacement. What they also did was did work on the car which WAS NOT AUTHORIZED and then charged my mom $53.68 when they were only supposed to do estimates on parts and labor. We were smart enough this time to get a second opinion. Found out there was absolutely nothing wrong with the rack and pinion. Just some leaky seals. Only cost $160. Not $909. I was warned many times by mechanic friends in the past not to go there. I won't be now. They have lost our business for good.Beware. And Chuck, please do not contact us UNLESS its to refund us the $53.68.
We started coming here years ago. And for a long time felt this was a great, trustworthy, reliable business. That has since changed. About a year and a half ago we first noticed the service was not as good and started having bad experiences every time we went. Something in my gut kept telling me I can't trust them anymore. The last few times I took the car in I told them about a certain problem. Only for them to come up with a bigger more expensive problem. On this last trip in I came in and said I would like only estimates on 4 different issues. I told them there were 2 separate concerns with my brakes. The front sway bar links had broke again. Which was the 4th time replacing in 4 years. They did it each time. And I told them there was something wrong with the power steering​. A leak or something. Which was the problem I brought it in for the time before, but that was ignored. They came back with a $909 estimate on a rack and pinion replacement. What they also did was did work on the car which WAS NOT AUTHORIZED and then charged my mom $53.68 when they were only supposed to do estimates on parts and labor. We were smart enough this time to get a second opinion. Found out there was absolutely nothing wrong with the rack and pinion. Just some leaky seals. Only cost $160. Not $909. I was warned many times by mechanic friends in the past not to go there. I won't be now. They have lost our business for good.Beware. And Chuck, please do not contact us UNLESS its to refund us the $53.68.