I had an appointment at 1300 to view an apartment for my family and I at the Pine Haven Luxury Apartments at 3901Doolittle Dr.
I arrived 5 minutes early to find the office door locked. I waited for about 3 minutes outside the door, then went to wait in my vehicle for an additional 10 minutes. I checked the office door before leaving, and still was no one to be found.
I called Lynett about 30 minutes later after arriving at home to find she struggled to remember we had an appointment (scheduled the day previously) and she simply informed me that she was busy showing an apartment across the road.
There was no apology, no attempt at reconciling, just silence, until I informed her that I would not longer be interested in the apartment.
Overall as a first time customer at Pine Haven Luxury Apartment Homes, I found the service to be appalling.
I had an appointment at 1300 to view an apartment for my family and I at the Pine Haven Luxury Apartments at 3901Doolittle Dr. I arrived 5 minutes early to find the office door locked. I waited for about 3 minutes outside the door, then went to wait in my vehicle for an additional 10 minutes. I checked the office door before leaving, and still was no one to be found. I called Lynett about 30 minutes later after arriving at home to find she struggled to remember we had an appointment (scheduled the day previously) and she simply informed me that she was busy showing an apartment across the road. There was no apology, no attempt at reconciling, just silence, until I informed her that I would not longer be interested in the apartment. Overall as a first time customer at Pine Haven Luxury Apartment Homes, I found the service to be appalling.