I requested a quote in June for a commercial move. Mikki told me that they would have to set up a time to come out to look at everything to give me an accurate quote. She told me she would follow up with me to schedule a time. She never followed up with me. She also said they didn't have any availability until the week of July 17th, which I was fine with. After a little over a week, I had to follow up with Mikki and finally scheduled the date for them to give us the quote. I told her that we could do either the 27th or the 28th and she said she might be able to do the 27th. She then emailed me that she couldn't do either of those dates. I called to follow up with her and she said the earliest they could do was Aug 2nd. The business that we are purchasing equipment from has to be out by the end of July. I am so disappointed that she didn't follow up with me or let me know that they wouldn't be able to get me in for a month. She stated she couldn't have followed up with me because she didn't have my information. I gave her my information when I called initially. Horrible customer service. I would not recommend wasting your time!
All USA
I requested a quote in June for a commercial move. Mikki told me that they would have to set up a time to come out to look at everything to give me an accurate quote. She told me she would follow up with me to schedule a time. She never followed up with me. She also said they didn't have any availability until the week of July 17th, which I was fine with. After a little over a week, I had to follow up with Mikki and finally scheduled the date for them to give us the quote. I told her that we could do either the 27th or the 28th and she said she might be able to do the 27th. She then emailed me that she couldn't do either of those dates. I called to follow up with her and she said the earliest they could do was Aug 2nd. The business that we are purchasing equipment from has to be out by the end of July. I am so disappointed that she didn't follow up with me or let me know that they wouldn't be able to get me in for a month. She stated she couldn't have followed up with me because she didn't have my information. I gave her my information when I called initially. Horrible customer service. I would not recommend wasting your time!