Old National Bank

Takes them more than 2 weeks to process a bill pay I sent them, even though it's a five day guarantee delivery. Then they charge me a late fee and blame there postal service. I started paying earlier and see consistent 2+ week process times. Horrible customer service. Glad I'm paying off the existing loan they took over and never will deal with them again.

Very upset with this bank never had to deal with banks does not charge when your account is negative but you catch it on the same day and this bank DOES charge you if your a minute after they post the negative and you transfer money from one account to the other, they charge 35.00 for less than $5.00. I stay with them because of my husband he does not like the change. I will never recommend this bank find something better and another thing they don't have branches cloes to you.