Verve, a Credit Union

Since the switch to Verve I have greatly decreased my usage of the credit union. I have been a member for over ten years at Lakeview, my parents for over thirty and I must say I am considering closing my account. Since the switch to Verve I have not had a single positive experience with a teller, many that act like I am bothering them by coming through the drive thru or even when I come inside. Getting new checks ordered was a complete hassle that required three people to stop what they were doing to attempt to understand how to go through the process. In the last few months I set up accounts at two different nationally known banks (something I said I would never do) and have received tenfold better service than I have at Verve in the last year. It's great that Verve wants to bring in lots of new members, but don't forget about those of us that have been loyal to you for decades.