Nancy's Notions Retail Store

I am very disappointed with the customer service. I am a beginner quilter so I have a lot of questions. I purchased the Trim The Tree Paper Piecing Patterns and Buttons Kit as it stated in the Fall Catalog. When I received my order....by the way it took a long time to receive, but I only received part of my order. The advertisement said "Kit includes 10 cuts of 100% cotton fabric, paper patterns and buttons". I was missing the fabric so I called Customer Service and Judy was not very helpful at all!! I would give her a 1 for customer service, only because she answered the phone in a timely manner. Judy basically told me that it was a printing mistake in the catalog. How was I suppose to know that? This would be my first paper piecing project ever. I also work in customer service and generally when they advertise something (mistake or not) they should stand behind it. The only help Judy could give me was to go down to the nearest JoAnn Fabric Store and pick up the required material. Lovely. I would have never ordered the kit if it didn't include the fabric. I was expecting the entire kit just as their catalog stated.