I will start with: I did not use this company for service. I did, however, get an estimate from them. I am rating them 2 stars because the person who inspected didn't even look at anything closely. He just took my input and assumed I knew what I was talking about. Note: I am not a plumber so how would I know what is wrong.
I had an issue with the hot water pressure to my kitchen sink and basement utility sink. The estimate said I would need the pipes leading to that to be replaced. They quoted me for 940 dollars total.
Flash forward and I got a second opinion. Turns out the aerator was the issue on the utility sink. How do you not check the aerator if you are a plumber? That's the most common issue. Anyways, the work on the pipes still needs to be done, but I have a different professional coming in for half the cost now.
I'm giving them 3 stars still, because the women on the phone were nice and I didn't get any work from them to know what kind of job they do.
Always get multiple bids when hiring contractors. Don't always take the lowest bid, but definitely use logic in picking workers.
I will start with: I did not use this company for service. I did, however, get an estimate from them. I am rating them 2 stars because the person who inspected didn't even look at anything closely. He just took my input and assumed I knew what I was talking about. Note: I am not a plumber so how would I know what is wrong. I had an issue with the hot water pressure to my kitchen sink and basement utility sink. The estimate said I would need the pipes leading to that to be replaced. They quoted me for 940 dollars total. Flash forward and I got a second opinion. Turns out the aerator was the issue on the utility sink. How do you not check the aerator if you are a plumber? That's the most common issue. Anyways, the work on the pipes still needs to be done, but I have a different professional coming in for half the cost now. I'm giving them 3 stars still, because the women on the phone were nice and I didn't get any work from them to know what kind of job they do. Always get multiple bids when hiring contractors. Don't always take the lowest bid, but definitely use logic in picking workers.