Holiday Inn Express & Suites Milwaukee Airport

Rude staff and a dump of a hotel. To the manager's comment below: Interesting you can explain what you think is the only reason for my review, but not call me back like the front desk attendant said you would. If you have that policy it should be expressed before booking (directly through IHG mind you) and not when someone shows up at 11pm with a reservation. Holiday Inn on Layton is a much nicer all around and I recommend it to anyone who'd considering this hotel. This hotel has rude staff and a manager that can't return a message. And thanks for reminding me to review of Trip Advisor too, unnamed manager.