I'm from New York and did not know of any car service centers in the area when I moved here. My engine light came on the other day, and with a sinking feeling, I asked around for any recommendations for a mechanic. Called a few places and the charge was $90-$100 to run the computer and check the codes to find the problem; some places would or would not apply that fee to the cost to fix. I called Mag's and they told me it would be free to check it out; so of course I made the appointment. Just got back from my appointment and it literally took 5 minutes to run the scan and interpret. They told me that they remembered that my car had a recall on some of the codes back in 2010 and were going to look into whether or not I was still covered. Turns out I still was and they printed out all the information I needed and called my car's dealership service center to make an appointment for me and verified my coverage. Left the shop not paying a thing and I would have given them 100 bucks just because they were so great. I will definitely be taking my car to them from now on. Thank you for the great customer service.
All USA
I'm from New York and did not know of any car service centers in the area when I moved here. My engine light came on the other day, and with a sinking feeling, I asked around for any recommendations for a mechanic. Called a few places and the charge was $90-$100 to run the computer and check the codes to find the problem; some places would or would not apply that fee to the cost to fix. I called Mag's and they told me it would be free to check it out; so of course I made the appointment. Just got back from my appointment and it literally took 5 minutes to run the scan and interpret. They told me that they remembered that my car had a recall on some of the codes back in 2010 and were going to look into whether or not I was still covered. Turns out I still was and they printed out all the information I needed and called my car's dealership service center to make an appointment for me and verified my coverage. Left the shop not paying a thing and I would have given them 100 bucks just because they were so great. I will definitely be taking my car to them from now on. Thank you for the great customer service.