Started out with a good experience, I found a great lease deal but it just went down hill from there. They had to recontact me because they needed signatures that they had missed and parts they had messed up on the lease. Almost a month into the lease, two days before my payment is due and I still don't have the payment information, and every time I try to contact someone I get a voicemail and no response. I called the salesman that helped me, the finance manager and the general manager at least 5 times each, left messages and still haven't gotten a response back. That doesn't even include the emails I have sent without receiving a response. Poor communication stills and organization to say the least.
All USA
Started out with a good experience, I found a great lease deal but it just went down hill from there. They had to recontact me because they needed signatures that they had missed and parts they had messed up on the lease. Almost a month into the lease, two days before my payment is due and I still don't have the payment information, and every time I try to contact someone I get a voicemail and no response. I called the salesman that helped me, the finance manager and the general manager at least 5 times each, left messages and still haven't gotten a response back. That doesn't even include the emails I have sent without receiving a response. Poor communication stills and organization to say the least.