The Home Depot

This store is dissapointing. Once again it took 3 different people, sending me in 3 different directions, before we find out they don't carry what I'm looking for. How can they have such a big store but not have anything in it?

I recently bought my first house and starting shopping at Home Depot a lot, as if it was my second home. The staff and employees there in menomonee falls were very nice and helpful, until I bought my water softener. I was told there was only going to be a $212.00 installation fee, but then when the installers came out to the house, the installation price skyrocketed to almost $1,200 on top of the $500 water softener + $212.00 installation fee. I did not know that Home Depot charges $212.00 just to make a phone call to an installer to come out to your house to give you the real prices of the installations. Before this ordeal we spent thousands of dollars there at Home Depot, renovating our house, and we had plans to continue shopping there for different renovation projects, but not unless Home Depot fixes this. Home Depot made us believe the price of the product and installation was going to be $700, but now its about $2,000.