Unfortunately, Monday afternoon there was an insect smashed and stuck to the inside bottom of my burger box. I noticed it as soon as I picked up my all natural double burger. I was really disappointed seeing that I was starving. I called and they said I can get a free meal, that wasn't even on my radar though after a lost appetite. I brought it back with my fries and got a refund for them both. The rest of my order was bug free and so my children just ate their burgers and fries. It will be a looooonnngggg time before I visit that Hardees again, now I'm just curious about how sanitary it is inside. They had good customer service though and tried to accomodate me. I suggest they get rid of the boxes anyhow seeing that sandwich is wrapped in a wrapper especially if they aren't visually looking in the box before they place your food. Js
Unfortunately, Monday afternoon there was an insect smashed and stuck to the inside bottom of my burger box. I noticed it as soon as I picked up my all natural double burger. I was really disappointed seeing that I was starving. I called and they said I can get a free meal, that wasn't even on my radar though after a lost appetite. I brought it back with my fries and got a refund for them both. The rest of my order was bug free and so my children just ate their burgers and fries. It will be a looooonnngggg time before I visit that Hardees again, now I'm just curious about how sanitary it is inside. They had good customer service though and tried to accomodate me. I suggest they get rid of the boxes anyhow seeing that sandwich is wrapped in a wrapper especially if they aren't visually looking in the box before they place your food. Js