An absolute nightmare. Garage door express was subbed to do the doors on our new shop. At first they refused to hook up temp service even after a service call. Not even the electrical. Just the door operator arm and adjustment. After 1 month an operator track ripped out of the header. They sent a man out an he moved the track over an inch and slammed screws into it putting a bind on the track. The doors have never sealed properly. Their answer was to stuff the seals with a garden hose. So I stuff 86 feet of seals with garden hose and they still don't seal. I called them directly as my construction contractor won't do anything further with it. Today (6/27) and got an answering machine message that they are closed for the memorial day holiday.... The doors themselves I'm very happy with the quality and construction. That's it.
An absolute nightmare. Garage door express was subbed to do the doors on our new shop. At first they refused to hook up temp service even after a service call. Not even the electrical. Just the door operator arm and adjustment. After 1 month an operator track ripped out of the header. They sent a man out an he moved the track over an inch and slammed screws into it putting a bind on the track. The doors have never sealed properly. Their answer was to stuff the seals with a garden hose. So I stuff 86 feet of seals with garden hose and they still don't seal. I called them directly as my construction contractor won't do anything further with it. Today (6/27) and got an answering machine message that they are closed for the memorial day holiday.... The doors themselves I'm very happy with the quality and construction. That's it.