seems every time I go to get a routine cleaning or any dental work I still end up getting charged even though I have insurance. I have to call every time to get a refund because they seem to just "forget" to refund me the money I paid. Seems strange to charge someone prior to having payment from the insurance company. I wonder how many times the patient pays and the insurance company pays as well... double payment?! sounds like fraud to me...
People are very knowledgeable about oral health. They seem to be able to answer any question that may come up. Desk employee are also great with insurance problems and answers.