Chase Bank

Renee was fabulous! Great Experience!

I have nothing but trouble with Chase checking account and their Debit card associated with the checking acct. I have been embarassed too many times to count at Kwik Trip, Woodman's, clothing stores,etc. It was several times at Woodman's and Kwik Trip too.The excuse from Chase was it wasn't my correct PIN number. Which was a joke. I would have used the card the night before with the same numbers and it worked. I knew they were the correct numbers , they were the dates of my best friends birthdays. Then if their fraud department suspected anything at all, they would deny that debit plus all the other debits you wanted to make the rest of the day. I got so mad the first time they did that I called and said I shop here all the time. They lifted my card denial. But it kept happening. More embarassment. My son transferred money from his Chase Account to mine but I couldn't use until I went on my account and found out on my own the foolishness I had to do. I had to check if I wanted to accept this money from my son, yes or no. That's when I had had enough. It's bad enough I had never heard of that before from them,but they kept my money for a week for themselves. I didn't have it, neither did my son. Think of how many people they do that to.I keep waiting for that money, I really needed it. Their excuse was it was extra security. That's as dumb an excuse as I ever heard. If some one was smart enough to get into my account in the first place, they were already in to do the damage. Ease up on all that crap Chase, you are going to lose a lot of customers. I've heard many check out people say to me they've heard the same thing.