Buffalo Wild Wings

For starters I had to grab my own menus. Let me add to it that I waited at least 15 minutes (no exaggeration because we were waiting for another person) for me to get up to grab them. What's makes this experience worst is that I the General Manager told us to choose a table. The GM greeted people after us and walked them to their table and had menus in hand for them. He made eye contacted with my table several times and seen we had no menus. The waiter walked past several times as well with us not having menus. As I went to grab menus the GM and 2 waiters looked at me grabbing our menus and still didn't acknowledge us. 5 minutes later our menu the GM comes back from behind the bar and looks at us and talks with another waiter and ask did the other waiter get to us. He then precedes to come over and ask if we've been serviced we said no and he apologized. To wait that long and grab my own menus and and not be acknowledged and the GM was the one to greet us. To add it's not even busy.