Bergstrom Hyundai of Appleton

I would give zero stars if I could. (Note: this will be lengthy but I think it's worth the read) First off, I am not sure what sort of "process" they have here, but they print off a sheet and ask you 20 questions about what you want in a car. There is a car lot out front, I know what I am looking for. After test driving an Elantra I asked would sort of trade-in I could get. They came back with half of what I could get elsewhere. I said I didn't like the trade-in, but I would think about it. Thinking I could go, the salesmen said he wanted to bring someone else over. The guy, I think his name was Jake, came strolling in and asked what the issue was. I said I couldn't trade-in my car for that little and he goes on to basically insult me for what I want and said I would only get $1,600 max. Then he decides to waste more of my time by cramming leasing down my throat and saying that "buying a car is the worst financial decision you can make," and "I do this for a living and I know what I'm talking about." Well he didn't know what he was talking because he didn't even mention that when you lease you have mileage restrictions. When asked what I was looking for I said something that has the 0% APR (as seen on the website) they didn't even acknowledge that. They asked what my max for lowest monthly payment was for financing and I said $200, Jake proceeded to insult me once again saying I would never get a brand new car for that price. Then he says, "I have a big selection of used cars I could get you into." I'm here trying to trade-in my used car, why would I want another one? Then comes the next few days after. I received constant text messages and calls about "my thoughts on leasing and the car." I texted back saying I couldn't do that trade-in and I could get $3,600 elsewhere and that I was sorry we couldn't do business. That somehow came across as playing hard to get because I got more texts about "I could match their bottom line sale price." The bottom line sale price wasn't the issue, it was the trade-in, something I had to reiterate for some reason even though I said it from the beginning. Needless to say I went to another dealership, bought brand new car and my monthly payments are less than $150 a month, even though I was told I'd NEVER get a brand new car for even $200. I will never buy a car from this dealership as long as I live. Worst car buying experience I've ever had.