Yesterday (2/28/18) at about 12:30 my boyfriend and I came to the E.R./Clinic. My boyfriend was having extereme pain in his back from injuries sustained as a Marine overseas in Iraq. I pull up right to the front enterance of the E.R. and proceed to try and get my boyfriend out of the vehicle. It took me about 5 minutes to get him out and get him balanced on me so I could walk him in. In that time no one came out to help even though there was three women behind the front desk and another male nurse or doctor standing next to the desk. I get him inside and take all of his weight off of me and onto the front desk. The male standing next to the desk walks away and the three females behind the desk carry out their conversation while my boyfriend and I stand there (the big burly marine man as I describe him, is in tears) and they continue on their conversation (not a dire or even work related conversation) for at least a minute. They then check us in with absolutely no urgency and have him take a seat. My boyfriend then lays on the floor because his back is in too much pain to sit in a chair. I ask for an ice pack for while we wait and am told that there will be one provided when we get called back. After waiting for 5 minutes I buy a bottle of water to put on his back to give him at least some comfort. After another 10 minutes a nurse finally sees what I’m doing and brings me an ice pack. After another 10 we are called back and taken care of. The nurse that called us back watched as I tried to peel my boyfriend off the floor. Just standing there. Not offering to help. Looking up at her I notice she has an inch between her pants and shirt that her stomach was showing. Her shirt was too short for her so she was basically wearing a belly shirt. When she bent over the desk to type stuff in her whole back was showing. I found it majorly inappropriate. All in all I am very disappointed with our visit to Ministry today. Sadly the V.A. couldn’t do much for us in my boyfriends predicament otherwise we’d never even have a reason to go to Ministry.
All USA
Yesterday (2/28/18) at about 12:30 my boyfriend and I came to the E.R./Clinic. My boyfriend was having extereme pain in his back from injuries sustained as a Marine overseas in Iraq. I pull up right to the front enterance of the E.R. and proceed to try and get my boyfriend out of the vehicle. It took me about 5 minutes to get him out and get him balanced on me so I could walk him in. In that time no one came out to help even though there was three women behind the front desk and another male nurse or doctor standing next to the desk. I get him inside and take all of his weight off of me and onto the front desk. The male standing next to the desk walks away and the three females behind the desk carry out their conversation while my boyfriend and I stand there (the big burly marine man as I describe him, is in tears) and they continue on their conversation (not a dire or even work related conversation) for at least a minute. They then check us in with absolutely no urgency and have him take a seat. My boyfriend then lays on the floor because his back is in too much pain to sit in a chair. I ask for an ice pack for while we wait and am told that there will be one provided when we get called back. After waiting for 5 minutes I buy a bottle of water to put on his back to give him at least some comfort. After another 10 minutes a nurse finally sees what I’m doing and brings me an ice pack. After another 10 we are called back and taken care of. The nurse that called us back watched as I tried to peel my boyfriend off the floor. Just standing there. Not offering to help. Looking up at her I notice she has an inch between her pants and shirt that her stomach was showing. Her shirt was too short for her so she was basically wearing a belly shirt. When she bent over the desk to type stuff in her whole back was showing. I found it majorly inappropriate. All in all I am very disappointed with our visit to Ministry today. Sadly the V.A. couldn’t do much for us in my boyfriends predicament otherwise we’d never even have a reason to go to Ministry.